Edit Warranty Observations(C-EOC-ES)What is SIMA Suite?

Releases

SIMA Desktop - Latest version SIMA Desktop - Version history SIMA Parts Desktop - Version history

Parts

Parts master and prices

Parts Management Price lists Management of campaigns

Stock and warehouse management

Management of stock Management of issues and claims Management of customer's claims Warehouse Management Managing Inventory Incidents

Sales

Direct delivery orders Management of customer orders Management of custumer's invoices and cancelations Management of Simplified Invoices - Ticketing Management of budgets Management of sales credit and debit notes Serve parts to workshop

Purchases

Management of supplier orders Management of supplier's invoices and cancelations Management of supplier credit and debit notes

Scanner

What is SIMA Parts App?Versions History

Dealers Portal

Web Parts Portal

Interfaces

CLAPR83 Price lists CLAPR46 Acknowledgement File Concess File

Configuration

General Maintenances Configuration of custumer rates Configuration of three-parties Customer Order Types

SIMA Parts - Release Notes

SIMA Parts Incoming Features SIMA Parts - Latest version SIMA Parts - Version history

Sales

What is Sales?

Importer Sales

Procedures SIMA Sales Features Tracking New Vehicle Stock in SIMA

Ordering

The Notifications section of the Dashboard (Control Panel). Dashboard - Network stock for Importer What is Ordering DDP - Delivery point to the dealer

SIMA Ordering - Release notes

SIMA Ordering - Latest version SIMA Ordering - Version history Ordering - Versions 2025 Ordering 26.04.16 (EN)Ordering 26.04.30 Ordering 26.05.14 Ordering 26.05.28 Ordering 26.06.11 Ordering 26.06.25 Ordering 26.03.05 Ordering 26.07.09 Ordering 26.07.23 Ordering 26.08.06 Ordering 26.09.03 Ordering 26.09.17

SIMA Diler - Release notes

SIMA Diler - Latest version SIMA Diler - Version history

SIMA Sales - Release Notes

SIMA Sales - Latest version SIMA Sales - Version history SIMA Sales 26.04.16 SIMA Sales 26.04.30 SIMA Sales 26.05.28 SIMA Sales 26.06.25 SIMA Sales 26.07.09 SIMA Sales 26.07.23 SIMA Sales 26.06.11 SIMA Sales 26.08.06

Financial

SIMA Cash Management - Release Notes

SIMA Cash Management - Last version SIMA Cash Management - Version History

SIMA Finance - Release Notes

SIMA Finance - Latest version SIMA Finance - Version history SIMA Finance - Version history

CRM

What is Customers & Providers?

Third Party Management

Attach documents to the customer profile Third-party management in SIMA

Consents & RGPD

GDPR in SIMA Customer anonymization GDPR (EN)Devices for collecting customer consent Selection of consent source Collecting customer consents

Help & Support

FAQs Customers & Providers

Whats new?

Version history What's new in Customers & Providers

Aftersales

What is Aftersales?

Care

Care (EN)What is Care (C-QEC-EN)Claim de Warranties (C-RDG-EN)Campaigns Técnicas (C-TC-EN) (EN)Proceso de Garantías Genérico Hyundai - Honda (C-PGH-EN)Volkswagen Generic Guarantee Process (C-PGV-EN)Stellantis Generic Guarantee Process (C-PGS-EN)Toyota Generic Guarantee Process (C-PGT-EN)Hungría Generic Guarantee Process (C-PGH-EN)DMS Care (C-DMS-EN)Main Screen Guarantees (C-PPG-EN)Warranty Details (C-DGC-EN)Process Management (C-GPC-EN)Navigating between warranties (C-NEG-EN)Edit Warranty (C-EGC-EN)Obtain Guarantees (C-COG-EN)Encode Warranty (C-CGA-EN)Assign Claim Number (C-ANR-EN)Review Warranty (C-RGA-EN)Enviar Garantía (C-EGA-EN)Menu Claims Warranty (C-MRG-EN)Accept Warranty (C-AGA-EN)Reject Warranty (C-ZGA-EN)Access the Claims Order (C-AOR-EN)Warranty Exclusion (C-XGA-EN)Revert Warranty to Pending (C-RGP-EN)Revert Warranty to Sent (C-RGE-EN)Warranties Rejected(C-RCZ-EN)Edit Warranty Rechazada(C-EGZ-EN)Warranties Accepted (C-ACP-EN)Detail Warranties Accepted(C-DGA-EN)Edit Warranty Observations (C-EOC-EN)Send Warranty (C-EGA-EN)Warranties Sent (C-GEN-EN)Edit Warranty Enviada(C-EGE-EN)Detail Warranties Rejected(C-DGZ-EN)Detail Warranties Sent(C-DGE-EN)Warranties Reviewed (C-GRE-EN)Detail Warranties Reviewed(C-DGR-EN)Edit Warranty Revisada(C-EGR-EN)Warranties Pending (C-GPE-EN)Detail Warranties Pending (C-DGP-EN)IMS Care (C-IMS-EN)Hyundai IMS Care (C-CED-EN)Control Panel (C-PC-EN)Ir a Garantías desde el Panel de Control(C-GPC-EN)Main List of Guarantees (C-LPG-EN)Warranty Details (C-DDG-EN)Warranty History (C-HG-EN)Amounts Edition (C-DEI-EN)Accepted Guarantees Report (C-IGA-EN)Toyota / Wallis Renault IMS Care (C-THC-EN)Menu Campaign (C-MC-EN)Create Campaign (C-CC-EN)Create Labor (C-CMO-EN)Create VINs (C-CV-EN)Create Spare Parts (C-CR-EN)Import ficheros en Campaigns (C-IFC-EN)Import mano de obra (C-IMO-EN)Import recambios (C-IMR-EN)Import VINs (C-IV-EN)Edit Campaign (C-EC-EN)Delete Campaigns (C-ELC-EN)Bulk Delete VINs (C-BMV-EN)Filter Campaign (C-FC-EN)Claim warranty filter (C-FRG-EN)List of Warranty Claims (C-VG-EN)Warranty Detail (C-DRG-EN)Vehicle Tab (C-PV-EN)Billing tab (C-PF-EN)Positions tab (C-PP-EN)Defects tab (C-PD-EN)Observation tab (C-PO-EN)Events tab related (C-PER-EN)LOGS tab (C-PL-EN)Resend Non-Approved Warranties (C-RGN-EN)Menu Vehicles (C-MV-EN)Search Vehicles (C-BV-EN)Register Vehicles (C-AV-EN)Menu Authorizations (C-MA-EN)Authorizations Pending (C-AP-EN)Aceptar Autorizaciones (C-AA-EN)Rechazar Autorizaciones (C-RA-EN)Authorizations History (C-AH-EN)Menu Reports (C-MI-EN)Report Warranties (C-IG-EN)Reports Warranties - Spare Parts (C-IGR-EN)Reports Warranties - Logs de Warranties (C-ILG-EN)Reports Warranties - Warranty File Logs (C-LFG-EN)Reports Campaigns (C-IC-EN)Reports Campaigns - Spare Parts inexistentes (C-LFG-EN)

LeadTray

What is LeadTray?The LeadTray process New features Your Dashboard How to manage leads List of leads Detailed view of a lead Assigning a lead Registering a Contact Attempt Postponing a Contact Attempt Closing a Lead with Workshop Appointment Closing a Lead without Workshop Appointment Querying the leads evolution Reports

Online Customer Service

What is Online Customer Service?New features How the appointment process works

RepairTrack

What is RepairTrack?New features Customer communications What information does RepairTrack display?

Reception APP

New features Tablet and applications settings What is Reception APP?Appointments panel Active Reception Customer profile Vehicle Information Register the current condition of a vehicle Visual check Validating the suggested jobs Related documents Receptioning vehicles without appointment

Workshop

Available roles in Workshop Advisor dashboard Workshop tracking Mechanic Panel - Check my work orders as a mechanic Appointment Review Order detail view Order status management Workshop Order Details for Mechanics Workshop Order Jobs Add jobs to the order Job Details for Mechanics Add Labour Operations to a Job Labour details on the order Add Spare Parts to a Job Spare parts details in the order Other charges External services Payer management by allocation Warranty Coding Actions on the jobs Operator Planning Change the delivery date for a workshop order Observation management panel Order tracking Order documentation Vehicle details in the order Customer details on the order Create a vehicle Vehicle data sheet Spare parts management lists Manual Workshop Appointment Creation Vehicle Delivery and Documentation Sending Workshop Job Organizer

SIMA Care - Release Notes

SIMA Care - Latest version SIMA Care - Version history

SIMA Workshop - Release Notes

SIMA Workshop - Latest version SIMA Workshop - Version history

FAQ's Services

FQA's

Configuration

Users

Extensibility

What is SIMA Suite Extensibility?Customers Sales Parts Workshop Business events

Warranty History (C-HG-EN)

In the Guarantees list, by selecting a guarantee that is rejected or disapproved

A button to display the history will be enabled in the upper right corner of the screen.

We click on that button and it will show us

Every time that guarantee has been disapproved or rejected, with the following information

Status (e.g., Rejected)

Date and time (for example: 19/08/2025 11:53:00)

Reason for rejection (This guarantee has been rejected because it is not correct in field X)

Warranty History (C-HG-EN)

Warranty History (C-HG-EN)

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