---
title: "What is Reception APP?"
url: "https://help.simasuite.com/en/article/what-is-online-customer-service-copy-copy-copy-2-copy-2"
language: "en"
last_updated: "2026-05-18T15:54:45.193Z"
---

# What is Reception APP?

## Reception APP

Mobile Workshop manages the **vehicle reception** whose appointments have been created for our workshop. Moreover, we can also receptoin **Vehicles without appointment** applying the whole process.

The application organizes the **receptioning process** in the following stages:

> **1.** Start the **Active Reception**.  
> **2.** Perform the **Visual Check**.  
> **3.** Check the list of **jobs**, **campaigns**, **packages**, etc.  
> **4.** Take a photograph of **damages** and **external injuries**.  
> **5.** Check **Sales pitch** arguments for services.  
> **6.** Create **new jobs**.  
> **7.** **Validate** the suggested jobs with the customer.