---
title: "Workshop Order Details for Mechanics"
url: "https://help.simasuite.com/en/article/new-article-e0fc1880-b0d5-4e1f-9e57-9157826c8223-copy-copy"
language: "en"
last_updated: "2026-06-03T07:43:27.863Z"
---

# Workshop Order Details for Mechanics

## 1\. Objective

This screen allows workshop personnel to view and manage, in a single view, the summary of the order and associated breakdowns. It facilitates:

-   Verify key vehicle and order data.
-   Record new faults or additional work.
-   Monitor progress (planned, productive and billable times).
-   Finalize the order when all faults are resolved.

* * *

## 2\. General structure

| Area | Brief description |
| --- | --- |
| **Top bar** | Breadcrumb navigation, counter *Personal time* and button **“Complete work order”**. |
| **Order summary** | Single-row table with key data: order number, license plate, warranty, model, color, planned time, advisor, and actions. |
| **“Works” Section** | Eyelashes **Current breakdowns** (active) and **Other repairs** (historical). Includes the breakdown table. |

* * *

## 3\. Detail of fields and controls

### 3.1 Order Summary

| Field | Use / meaning |
| --- | --- |
| **Order** | Internal identifier (e.g. *3A2023*). |
| **Brand** | Vehicle brand logo. |
| **Vehicle** | License plate (e.g. *E4512TBK*). |
| **Warranty** | Indicator ✓ if the vehicle is within the warranty period. |
| **Model** | Complete commercial description (engine, power, transmission, code). |
| **Color** | Exterior color (and roof if applicable). |
| **T. planned** | Total estimated time for the order. |
| **Adviser** | Responsible for reception and follow-up. |
| **Actions** | Link icon to open the vehicle's file. |

### 3.2 Table **Current work**

| Column | Content |
| --- | --- |
| **Indicators** | Icons that indicate warranties, reports, notes, attachments, etc. |
| **Position** | Sequential order within the work order. |
| **Description** | Fault code + summary explanation. |
| **Productive T.** | Real time recorded by the technician (stopwatch). |
| **Billable T.** | Time that will be billed to the client. |
| **State** | Labels that show the status of a job |

> **Table footer:** job counter (e.g.: **Works: 06**).
> 
> **NOTE**: The jobs are shown in the order in which they have been prioritized by the Planner or Advisor.

###   
3.3 List **Other repairs**

Displays a list in descending chronological order of all repairs performed on that vehicle and recorded in the system.  
You can access the details and observation history of each of the jobs that make up past orders.

* * *

## 4\. Job statuses

| **State** | **Definition** |
| --- | --- |
| Open | Work on the fault has not started yet. |
| Started | The fault is being worked on |
| Finished | All the breakdown charges have been completed. |
| Cancelled |  |
| Pending replacement | The fault is awaiting one or more spare parts to continue the repair. |
| Pending expert (insurance) | The fault is awaiting an expert to continue with the repair. |
| Pending budget | The breakdown is awaiting acceptance of a quote from the customer. |
| Available | A fault is in this state if no one is working on it and someone could do so. |