---
title: "Devices for collecting customer consent"
url: "https://help.simasuite.com/en/article/customers-providers-devices-for-collecting-customer-consent-cp-dcc-en"
language: "en"
last_updated: "2026-06-12T07:12:23.428Z"
---

# Devices for collecting customer consent

## Devices for collecting customer consent

## Collecting customer consent: devices

Users can request customer consent from different devices:

-   Tablet
-   Personal computer or laptop

In any case, the user can log in to the cloud with their username and password to access the consent URL, helping to save paper.

## Requesting customer consent: timing

Any interaction with the user is an opportunity to request customer consent. The most likely situations are at the end of a conversation and before payment for the service, when the customer is leaving the premises, or when the customer hangs up the phone.